Terms & conditions

The agreement that governs buying and using Rexora. Plain language on purpose — a term nobody understands protects nobody.

About these terms

These terms are the agreement between you and ALTHRONIX TRADING L.L.C, a Limited Liability Company – Single Owner registered in Dubai, United Arab Emirates under commercial licence number 1569308, with its registered office at Office 37, Al Khabeesi, Dubai, United Arab Emirates. That company operates the Rexora brand and sells the Rexora software. In these terms "Rexora", "we", "us" and "our" mean ALTHRONIX TRADING L.L.C unless the context requires otherwise; Rexora itself is a brand and product name, not a separately incorporated company.

These terms cover the purchase and use of the Rexora software and this website. By creating an account, buying a licence, or running the software, you accept them.

Effective date: 7 September 2026. If we change these terms, the change applies from the date shown here and does not rewrite what applied to purchases already made.

What Rexora is — and is not

Rexora sells software licences. Rexora Gold and Rexora BTC are expert advisors for MetaTrader 5 that place and manage trades on a trading account you own and control. The Rexora Bundle is both products bought together.

Rexora is not an investment service. We do not hold your money, do not have access to your trading account or funds, do not trade on your behalf, and do not give investment, financial or tax advice. The Risk Disclosure page is part of what you accept when you buy, and it is worth reading twice.

Your account

You need an account on this site to buy and manage licences. The information you register with must be accurate, the account is personal to you, and you are responsible for keeping its credentials safe and for what happens under it.

We may refuse, suspend or close an account used to break these terms, to abuse the site or its endpoints, or to defraud us or other customers.

Prices and payment

Prices are stated in US dollars. Payment is made in cryptocurrency, using the exact instructions shown at checkout: the exact amount, the exact address, and the exact network stated there. Cryptocurrency transactions are irreversible and public by the nature of the blockchain; a payment sent to a wrong address or on a wrong network cannot be recovered by us.

A payment that arrives late, short, or unmatched to an order is not lost — it is held for review, and the checkout page and your order history show its state. Contact support with your transaction reference if anything looks wrong.

Renewals are separate, deliberate payments. Nothing is charged automatically: no card is stored, no subscription draws money without you initiating it.

What you get, and when

Once your payment is confirmed, your licence key — two keys, one per product, when you buy the Bundle — is issued to your account, normally within minutes, and we also send it to you by e-mail. Your keys, downloads and order history live in your customer portal, which is always the authoritative copy.

Downloadable files (the software and its preset files) are available in the portal to accounts holding an active licence for the product in question, and to nobody else.

Your licence

A licence permits you to run one product on one MetaTrader 5 trading account for the period you paid for. It binds to the first trading account it validates from, and a limited number of moves to a different account is included — the licence page in your portal shows how many remain.

A licence activates only the product it was issued for. It is personal to you: you may not sell, rent, share or transfer keys, publish them, or use one key across accounts or people.

You may not reverse engineer, decompile, or modify the software, and you may not circumvent or interfere with the licensing system.

The full licence terms — what the licence permits, how it binds to a trading account, how many moves are included, and what happens on expiry — are in our Licence Agreement.

Renewals and expiry

Renewing extends your existing licence — same key, same account binding. Renewing early adds the new period on top of the time you already have; renewing after expiry starts the new period from the day you renew. Licences issued from a Bundle purchase renew together, at the Bundle price.

When a licence expires, the software stops opening new trades. A first-entry pending order that has not yet become an open position may be withdrawn. Positions that are already open continue to be managed and closed under the software's normal management logic — an expired licence never abandons an open position, and never forces one closed. Normal operation resumes once the licence is renewed.

Refunds and cancellation

Your purchase is final once we have delivered the licence key, download access, or the activation entitlement — which normally happens within minutes of payment confirmation. Before you pay, you expressly request immediate supply and acknowledge that you lose any statutory cancellation right that would otherwise apply once supply has begun; you cannot complete a purchase without confirming this, and it is never pre-ticked for you.

Nothing here removes rights the law does not let us exclude. If the product is faulty, materially different from its description, or was never delivered, contact us — where the law or fairness requires it, we will repair, replace, re-issue or refund.

A trading loss is not a fault in the product and is not grounds for a refund. That is why the Risk Disclosure exists and why we recommend running Rexora on a demo account before you buy.

A duplicate payment, or a payment that never becomes a completed order, is returned — that is money that was never owed, not a refund. Please contact us before raising a dispute with any payment provider; most problems are resolved faster directly, and asking us first costs you no rights.

The full rule, including the two circumstances in which we return money, is in our No-Refund and Cancellation Policy.

Referral and partner programme

Rexora may offer a referral or partner programme in the future. Any such programme will be subject to separate terms, published when it becomes available.

Intellectual property

The software, this website, and their content belong to Rexora and its licensors. A licence is a permission to run the software; it transfers no ownership of anything.

Disclaimers

To the extent the law allows, the software and the site are provided as they are. Trading involves a high risk of loss, automation does not reduce it, and no past or simulated result — including our published ones — indicates what your account will do. Nothing we publish or send is investment advice or a personal recommendation.

The software trades only while your platform is running and connected; you are responsible for the environment it runs in. We do not warrant uninterrupted availability of the site, the licensing service, or the software, though the licensing system is deliberately designed so that short outages on our side do not stop a licensed EA from trading.

Liability

To the extent the law allows, our total liability arising out of or connected with these terms is limited to the amounts you paid us in the twelve months before the event giving rise to the claim, and we are not liable for trading losses, lost profits, or losses caused by your broker, your hosting, your connectivity, or your configuration.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

Ending the agreement

We may suspend or revoke a licence, or close an account, for a serious or persistent breach of these terms — including key sharing, circumvention of licensing, payment fraud, or abuse of the referral programme. Where the breach is remediable we will say what needs to change first.

You can stop using the software and close your account at any time; commercial records we are required to keep survive the closure.

Language

These terms are written in English. If we provide a translation, the English version controls in the event of any inconsistency. This does not affect any protection you have under the mandatory law of the place you live.

Governing law and disputes

These terms are governed by the laws of the United Arab Emirates as applicable in the Emirate of Dubai. The courts of Dubai, United Arab Emirates have jurisdiction over any dispute arising out of or in connection with them.

This does not take away rights you have where you live. If the mandatory consumer law of your country of residence gives you protections that cannot be excluded by agreement — including, in some countries, a right to bring proceedings in your local courts — you keep them. Nothing in this section is intended to remove or limit them.

Contact

Questions about these terms: support@rexora.io. We aim to answer within two business days.